What inspired Jane Johnson to enter the disability representation field?

Jane Johnson transitioned into the disability field in 2010 after being asked by a friend—an attorney—to assist with her disability law practice. With no prior experience in disability law but a background in business, graphic arts, and politics, Jane jumped into the field as a paralegal and quickly immersed herself in the process.

How did Jane move from paralegal work to becoming an EDPNA?

After four years handling appeals, medical records, and client support, Jane pursued certification as an Eligible for Direct Pay Non-Attorney (EDPNA) in 2013. She officially took her first case in 2014 after securing liability insurance and completing necessary administrative steps, marking her full transition to a non-attorney disability representative.

What was Jane’s first experience like handling cases independently?

Jane’s initial experiences illustrate both the challenges and rewards of the job. Her first client—a complex mental illness case—ended in termination by the client despite strong preparation. However, her second case, involving a developmentally disabled friend, resulted in reopening a prior claim and securing significant back pay. The case validated Jane’s dedication to helping others through the disability system.

How did Jane’s partnership with attorney Nancy Huegerich form?

Jane and attorney Nancy Huegerich both began specializing in disability cases around the same time. They initially collaborated informally—Jane provided Social Security insight while Nancy assisted with legal writing. Over time, this mutual support evolved into a formal partnership in 2018 when Jane joined Nancy at Foothills Disability Law, creating a highly complementary team that blends legal precision with hands-on advocacy.

Why are non-attorney reps like Jane so important in the disability process?

Jane emphasized that many non-attorney reps come from client-centered backgrounds such as Social Security offices or nonprofit organizations. They often bring deep system knowledge and practical client experience, which can enhance case outcomes, particularly in underserved or complex situations where legal representation is scarce.

What are some misconceptions about the timing of filing for disability?

According to Jane, the idea that “it’s never too late” to apply for disability is dangerously false. Waiting too long can result in loss of eligibility or reduced benefits. For example, SSDI eligibility may lapse after extended work absence, and SSI benefits only begin the month after filing. Early action is essential to maximize benefits and protect healthcare coverage like Medicare.

How does lack of knowledge impact disability claim outcomes?

Jane warns that “what you don’t know can hurt you.” Disability law is full of nuanced rules, and misunderstandings or missed opportunities—such as reopening old claims—can cost claimants significant benefits. Representation is critical for navigating the complex interplay of medical evidence, work history, and legal requirements.

What keeps Jane Johnson motivated in this demanding field?

A powerful story involving a homeless couple in need of toilet paper reminded Jane why she’s passionate about this work. Helping them obtain benefits changed their lives, affirming her commitment to advocate for those facing economic and social hardship.

How does Jane spend time outside of her legal work?

Outside of the disability world, Jane and her spouse care for rescue dogs with behavioral challenges. She finds joy in rehabilitating shy, fearful dogs—another reflection of her deep compassion for vulnerable beings who need patient, skilled support.

To Connect with Chad Brown:

To get in touch with Chad, visit https://chadbrownlaw.com/ or call (336) 546-5066.

To Connect with Jane Johnson:

To reach out to Jane, call Foothills Disability Law at (828) 394-9657 or visit www.foothillsdisability.com. You can also email her firm at info@foothillsdisability.com.