Navigating Disability Benefits: A Challenging Path

If you’re navigating the disability benefits process, you know that success can seem more elusive than ever before. With the increasing complexity of disability claims, it’s easy to feel overwhelmed. But rest assured, this article will help you make sense of it all. Winning a disability case is no simple feat, and while there’s no guarantee of success, understanding the process better will certainly improve your chances.

The Journey to Disability Law

Getting into disability law often comes from an unexpected source. For Ashley Sappenfield, it all started at a homeless shelter where she first encountered the intersection of disability and homelessness. Many individuals facing homelessness struggle with disabilities that make it difficult to work or sustain stable employment. This experience sparked Ashley’s interest in disability law, which led her to become a dedicated advocate for those navigating the complex disability system.

Ashley’s role as the Disability Group Department Leader at Lanier Law Group and her work with homeless shelters continue to fuel her passion for helping those in need. Her involvement in this area deepened when she was called to take over the disability practice and help others who face similar challenges.

Why Stay in Disability Law?

Disability law can be tough. It’s not glamorous, and many lawyers leave the field after a short time. But for Ashley, the high of winning cases, particularly for individuals who have been struggling for years, makes it worth it. There’s nothing more rewarding than helping someone who has been denied benefits for years finally secure approval, especially when that means giving them a new lease on life. The ability to change someone’s circumstances, particularly when they’re at their lowest point, keeps Ashley motivated in this challenging field.

Becoming a North Carolina Board Certified Disability Specialist

Achieving North Carolina Board Certification as a disability law specialist is a major accomplishment, one that requires years of practice, dedication, and a deep understanding of Social Security law. For Ashley, preparing for the exam was a chance to refine her skills and become an even better advocate for her clients. It’s a rigorous process, but one that affirms her expertise and commitment to providing the highest level of legal service. Ashley credits this certification with helping her better understand the nuances of Social Security law, enabling her to represent her clients with even greater competence.

Mastering the Art of Client Testimony

One of the biggest challenges in disability hearings is ensuring clients accurately portray the impact of their disabilities. Some clients may exaggerate their symptoms, while others may be so nervous that they downplay them. In either case, it’s crucial for attorneys to guide clients in a way that allows them to share their true struggles without crossing into exaggeration.

Ashley’s approach is centered on authenticity. She encourages clients to focus on presenting their experiences honestly, without feeling pressured to “perform” their disability. This is particularly important in hearings where clients may bring props, like walking canes, that may not be backed by medical documentation. Ensuring that clients’ testimonies are credible and supported by medical evidence is key to a successful case. For clients who are anxious, Ashley provides emotional support, helping them to remain calm and focused during hearings. This calming presence ensures that clients can communicate their challenges clearly and accurately.

The Evolving Landscape of Disability Hearings

The shift from in-person hearings to phone and video hearings has changed the way disability cases are handled. While in-person hearings may offer judges a better chance to assess the physical manifestations of a disability, the realities of scheduling and accessibility can make this a challenge for some clients. Ashley works with her clients to determine the most effective modality for their hearing, taking into account the client’s comfort level and any logistical difficulties that might arise from attending in person. Whether it’s choosing a phone hearing for its convenience or opting for a video hearing for a more personal connection, Ashley tailors the approach to suit each individual’s needs.

Teaching the Next Generation of Disability Lawyers

In addition to her legal practice, Ashley is also a faculty member at Elon University, where she teaches a seminar on Social Security disability law. This opportunity allows her to pass on her knowledge to the next generation of lawyers, equipping them with the tools to navigate the disability system effectively. Through her work with Elon Law, Ashley is helping students understand the complexities of disability law while fostering a sense of advocacy for individuals with disabilities.

Making a Meaningful Impact

Today’s younger generation is focused on making a meaningful difference in the world, and Ashley’s work is a perfect example of how the legal field can be a force for good. As a disability advocate, she is not only changing lives in her practice but also inspiring future lawyers to do the same. The impact that disability law can have on people’s lives is profound, and through her teaching and legal work, Ashley continues to help others find their path to success.





Our firm focuses on three practice areas: Disability, Personal Injury, and Eminent Domain. Every practice area has attorneys who have expertise in their respective area of practice. 

Chad Brown is a North Carolina Board Certified Social Security disability law specialist. Mr. Brown helps Social Security disability claimants at all stages of the disability process. He also works with people that have Long Term Disability denials and with people that are injured by drugs and defective medical products.

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