The Hearing Experience: What to expect and how to prepare for disability hearings.
Professional Background
Heather Liles has headed the disability section for George Sink Injury Lawyers, one of South Carolina’s largest personal injury law firms, for the past decade. A graduate of New England School of Law (2009) and the University of Kentucky (2006), she has worked exclusively in social security disability since 2014, based in the North Charleston office.
Career Journey
After leaving Boston and passing the Massachusetts Bar, Liles settled in Charleston, initially drawn by family connections and the military presence in the area. Rather than returning to Boston, she established herself in the legal space before joining George Sink through a professional connection. Her Massachusetts license and federal license enabled her to begin working in disability practice immediately.
The Importance of Disability Hearings
Disability hearings represent a crucial opportunity for clients to tell their story in person to a decision-maker. While medical records are essential, they don’t fully convey how disabilities affect people’s daily lives. The hearing process typically involves five participants: the client, attorney, judge, court reporter, and vocational expert. Proper preparation includes discussing appropriate attire, expected questions, and post-hearing procedures.
Evidence and Documentation
Medical records serve as the foundation of any disability case. However, being disabled isn’t just about carrying a diagnosis – it’s about demonstrating how that diagnosis produces limitations that impact the ability to work. The hearing provides an opportunity to bridge the gap between medical documentation and real-life limitations.
Third-Party Witnesses
While third-party witnesses aren’t typically necessary, they can be valuable in specific situations, such as cases involving minors, individuals with severe cognitive impairments, or those unable to effectively communicate their limitations. However, introducing witnesses can also present risks, including potential contradictions in testimony or uncontrolled narratives that might harm the case.
Working with Local Attorneys
Having an attorney familiar with local Administrative Law Judges (ALJs) provides significant advantages. Experienced local attorneys understand specific judges’ questioning patterns and preferences, allowing for better preparation and increased comfort for clients during hearings.
Handling Negative Evidence
Addressing potentially damaging evidence requires honesty and strategic presentation. The best approach is to address such evidence directly, explaining its context while maintaining credibility. This transparency can actually strengthen a case by demonstrating truthfulness about difficult aspects of the client’s situation.
The Value of Legal Representation
Professional representation offers several advantages in disability cases. Attorneys understand how to prepare both the client and the case file effectively, and judges often allocate more time for represented clients. Additionally, since attorneys work on contingency, their willingness to take a case can lend credibility to the client’s claim.


